Privacy and Cookies

Solid State Solutions (‘S3’) takes its responsibilities towards the security of your information very seriously. We are committed to safeguarding your privacy whilst providing you with a professional and personalised service.

This statement explains how S3 use your personal information when providing that service and what steps we take to look after it.

We may update this Statement from time to time. If we do, material changes will be notified on our website at least 30 days prior to any change being implemented.

What type of personal information might we collect?

To help us provide you with great customer service we need to be able to identify you and distinguish you from our other customers or clients. To do this we may ask you for your name, address, telephone number, email address, job title, and company name. If we need any further personal information we will tell you at the time why we are asking for it and wherever possible give you choices about how it is used.

How we collect your personal information

We will collect information from you when you use our enquiry forms, or when we make direct personal contact (for example, by email or over the phone) in order to conduct business with you.

How we use your information

S3 will only use your information because it is relevant to our dealings with you i.e. for the provision of the goods and/or services that you have requested from us; so it may be used for things such as billing, and customer services depending on our relationship with you.


S3 may also use the information you provide to us to keep you up to date and tell you about our products and services; this may include details about our products and services. We will not sell, trade or rent your personal information to others.

You will be able to choose the way you would like us to contact you (for example, by post, e-mail, telephone or fax). We will only contact you using your chosen method(s) and of course, you can change your preferences or opt-out of receiving further marketing communications at any point.

How we use cookies

A cookie is a piece of text that a website transfers onto your computer or other browsing equipment, so that that website can remember who you are. It will typically contain the name of the website from which the cookie has come, the lifetime of the cookie and a value. It does not give us access to the rest of your computer or portable media, and only the site that created the cookie can read it. Our cookies cannot be used by themselves to make you personally identifiable but they make the interaction between you and our websites faster and easier.

If you prefer not to receive cookies from the S3 website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience of the S3 website.

How we protect your information

S3 takes its responsibilities towards all its information very seriously and we have robust security and data protection compliance measures in place to make sure your personal information is protected against unauthorized or unlawful disclosures or accidental or unlawful loss.

What happens if you are unhappy about how we use your personal information?

In the first instance you should get in touch with S3 via the contact options within the website.

Policy introduced with effect from 1 June 2011

Cookie Policy

What are Cookies?

Cookies are tiny files which contain a small amount of data specific to both the user and the website being browsed. Cookies are stored temporarily on the users’ computer when they browse our website and are necessary for certain features of the S3 website to work.

S3 use cookies for a number of reasons;

  • To track website visitor behaviour and statistics such as number of site visits as well as to identify effective and popular content and develop ways to improve the website’s content and user experience.
  • To add Google maps to our contact page.
  • To make use of social sharing buttons for Twitter, Google+ and Facebook on our Blog and News pages.

Please note that none of the cookies on our website can cause harm to your computer and no personally identifiable data is stored within them.

Currently we employ an ‘implied consent’ policy which means that we assume that you are happy with the usage of cookies. If you are not happy with this, you should either delete S3 cookies after using our website or use your browsers anonymous browsing settings (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

While it is your choice to decide to disable cookies on our website, please note that the features named below may not be able to function correctly and may cause a negative effect on your experience while using our website.

Third Party Cookies

The following table’s list the various cookies we use on our website, along with a description of what they do.

Google Analytics
These cookies are required by Google Analytics in order to track how our visitors use our website, the method by which they arrived at our site and how they navigate the website.
We use the data to make informed decisions in terms of changes in content and website structure.
Google Maps
These cookies allow Google Maps to record how many users are using the service as well as save user preferences.

We do not control the settings of third party cookies, so it is recommended that you check their websites for further information on these cookies.

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